Transportation

Who Needs Non-Medical Transportation?

People with disabilities often face unique challenges in finding accessible, dependable transportation. CRI’s non-medical transportation services are designed to help you:

• Attend important appointmentssuch as job interviews, therapy sessions, or meetings with social services.
• Run errandslike grocery shopping, picking up prescriptions, or handling other essential daily activities.
• Participate in community eventsand stay engaged with social activities, friends, and family.

Having access to reliable transportation is crucial for maintaining independence, especially when other options are limited or unavailable.

How to Access Transportation Services

• For CHC Waiver Participants Only: This service is available exclusively to individuals on the CHC Waiver. If you are a participant, you must contact your Managed Care Organization (MCO) Service Coordinator (SC) to arrange transportation.
• MCO Coordination: CRI works with all CHC Waiver MCOs (PA Health and Wellness, AmeriHealth Caritas, and UPMC), and is contracted with their transportation brokers Medical Transportation Management (MTM) and Coordinated Transportation Solutions (CTS).

Key Service Information

• Operating Hours: Non-medical transportation is available Monday through Friday, between 8:30 AM and 5:00 PM, based on driver availability.
• Available for Non-Medical Needs: This service covers a variety of non-medical transportation needs, such as attending social engagements, running errands, or participating in community activities.

How It Works

Finding reliable, accessible transportation can be challenging for individuals with disabilities. CRI’s non-medical transportation services offer:

• Convenient Schedulingthrough your MCO’s transportation broker.
• Accessible Vehiclesdesigned to meet a variety of needs.
• No Additional Costsas CRI works with your MCO to provide services within your waiver benefits.

Contact your MCO Service Coordinator to request a ride. They will coordinate with a transportation broker to schedule your transportation, ensuring that your needs are met in a timely and accessible manner.

Transportation Mile Service

Designed for rural areas, this initiative ensures individuals with intellectual and developmental disabilities have access to transportation that supports their goals for community integration and independent living. By extending travel distances beyond traditional mileage reimbursement limits, we’re bridging gaps in accessibility.